Welcome to the Riverwalk Appliance Repair website. This Privacy Policy outlines the types of personal and non-personal information we collect when you use our website, how we use this information, and the steps we take to safeguard it. By using our website, you agree to the collection and use of information in accordance with this policy.
Information Collection
When you contact us via our call request form or through any other communication means, we collect personal information such as your name, phone number, and email address. We do not process any transactional data or credit card information on our website.
Use of Information
We use your personal information to respond to your inquiries, provide appliance repair services, and communicate with you about service-related issues. By submitting your information, you consent to allowing us and our partners to contact you via phone, email, or text.
Sharing of Information
We may share your information with our trusted partners who assist us in operating our business and providing service-related needs. These partners agree to maintain the confidentiality of your information and to use it only for its intended purposes.
Non-Personal Data
Non-personal browsing data, such as cookie and web beacon information, may be collected to improve user experience and our website's functionality. This information helps us understand user preferences and enhance our services.
User Agreement
By using our website and contacting us, you agree to waive your right to sue or engage in legal action beyond direct negotiation concerning disputes related to the website or our services. You further agree that the maximum compensation for any claims is limited to $100 and that you will bear your own legal fees and expenses in the event of a dispute.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, so we cannot guarantee its absolute security.
Opt-Out
If you wish to opt out of future communications from us, please contact us at (619) 815-7692. We will process your request promptly and ensure that your preferences are respected moving forward.
Changes to This Privacy Policy
We reserve the right to update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes. Your continued use of our service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Policy.
Please contact us if you have any questions about this Privacy Policy or any other concerns regarding our practices.
